Understanding of health care economics and health care policies as it applies to patient care |
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Concepts of capital budgeting |
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Department/Unit budgeting |
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Recruitment techniques |
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Interviewing techniques |
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Labor laws pertaining to hiring |
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Orientation of new employees |
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Knowledge of quality improvement/performance improvement tools |
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Patient Safety |
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Workplace Safety |
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Promotion of interdepartmental communication |
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Performance management |
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Staff development |
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Coaching and mentoring |
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Project managemenet |
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Business development |
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Developing strategic plans |
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Cultural competence |
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Ethical behavior and practice |
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Professional association involvement |
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Conflict management |
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Team dynamics |
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JCAHO standards |
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OSHA standards |
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Risk Management/Service Utilization |
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Local Department of Health |
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State Department of Health |
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Sitter services |
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